Tuesday, October 23, 2007

Well I Can't Believe It! They Do Care!

Well, it looks like I might have to eat a little 'crow'! As I said in my last post, I emailed AdSense and told them about the address thing out here. They emailed me back and said after doing some checking (I don't know what they checked, nor do I care) they agreed to sign me up.

So, hats off to Google and AdSense, maybe they care after all.

Richard

Have You Noticed A New Form Of Discrimination?

Well, here I am again, sending my thoughts, opinions and comments out over the Internet, hoping that someone might see them and comment. But whether they do or don't, it does give us an opportunity to voice our opinions doesn't it?

Anyway, I have found a new form of Discrimination today that seems to hit a few of us. No, I am not talking about 'smoking', they have been discriminating against smokers for a long time now. I am talking about those of us who live in areas where there is no mail delivery. I could be wrong, probably am, but I believe that maybe, just maybe, Homeland Security might have something to do with it. Sure, I know that they are trying to do a good "job" and are "working" hard to "protect" us, (mainly from ourselves, I think, they think or something like that). But here is the thing: I have been running into a problem lately that I haven't had in the past, trying to do business on the internet. Doesn't matter whether I am seeking to purchase something or setting up an account or just getting information, everyone today insists on a physical address!

Now, what is the matter with that? You might ask? Nothing, I have one, don't mind giving it out, but just don't try to mail or ship anything to it! It will never arrive! You know those adds on TV where Mr. Brown (UPS) is going across the desert to deliver a package? Or going through the jungle? Well, forget that here! I live so far out in the desert that even the Vorizon (can you hear me now?) man won't come out here, because he knows that they won't hear him!

The other day, I tried to order a refrigerator from Sears over the Internet. No big deal right? Wrong! I knew that "home" delivery was out of the question, so I opted for in store pickup. I went to check out and they asked me for my credit card information. No Problem. Then they asked for the Billing Address on the Credit Card. Now you wouldn't think that would be a problem, would you? Well, it was! Of course the billing address on my credit card is a Post Office Box Number. It has been for around 10+ years! But they came back with a message that said, " We're sorry, but we can not ship to a Post Office Box" !!!!!!! WHAT DOES SHIPPING HAVE TO DO WITH A BILLING ADDRESS?!? I didn't want them to ship it to my Billing Address, I wanted to pick it up in the store! Well, of course, there was no way to fix the problem over the Internet, so I ended up having to call their main office and after about two hours on the phone, going through this menu and that menu and a couple of people, I finally got my refrigerator ordered. They just couldn't understand that there are some places in this country where there is no home delivery of mail! I have been running into this more and more lately.

Google is the latest one that I have had problems with. You would think that a company as big as they are and that supposedly deals with information, would be better equipped to deal with certain situations. But, it seems that they are not. (I will probably be kicked of of blogger.com when they read this.) I signed up for AdSense. That shouldn't be a problem right? Wrong! They asked me for my mailing address where they would send the checks for all of the money that I would earn, so I gave it to them. Simple right? Well, it would be for you or me, but not them! The sign up procedure just wouldn't work with a PO Box. So, I thought, well, maybe I can figure away around this problem, I will just leave out the PO in front of Box and it should go through. Well it did! Hallelujah! It went right through! So, I have been checking my email everyday, waiting for the reply that would say that I could start putting AdSense up on my website. Well, today I got an email telling me that I have been turned down because I gave a PO Box for a mailing address and that there was no way they could work with me except I give them a physical address for them to send (mail) the checks to me. So, I have to give them credit, they did see 'through' my little ruse!

Ok, I said, no problem, I will just give them a call and explain my situation and surely they can work everything out. Did you know that they do not have a phone number for anyone who can work out this kind of problem? That AdSense, doesn't (or so I was told) have a phone number where you can talk to anybody about a problem? I wonder how Google communicates with them? They told me that I would have to go to such and such an address (url) and look through their help information to find my answer to my problem. Well, maybe I am blind, but I couldn't find one. Do you think that Google never thought of such a problem?

So, I did the only thing left for me to do. I wrote them an email and now I am waiting to see what kind of response, if any that I get back.

I will let you know what they say...